Privacy Policy
Last Updated: April 2, 2026
1. Introduction
Comprehensive Dermatology & Aesthetics (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you:
- Visit our website
- Engage with our services
- Communicate with us via SMS, email, phone, or other channels
This policy is designed to comply with applicable U.S. privacy laws, including but not limited to the California Consumer Privacy Act (CCPA/CPRA) and the Telephone Consumer Protection Act (TCPA).
2. Categories of Information We Collect
We may collect the following categories of personal information:
A. Identifiers
- Name
- Email address
- Phone number
- Mailing address
- IP address
B. Customer Records Information
- Appointment history
- Services received
- Payment details (processed securely via third-party providers)
C. Commercial Information
- Services purchased
- Transaction history
D. Internet or Network Activity
- Browser type
- Device type
- Website usage data
- Cookies and tracking activity
E. Sensitive Information (if applicable)
- Health-related information (only when voluntarily provided and handled in accordance with applicable regulations)
3. How We Collect Information
We collect information:
- Directly from you (forms, bookings, consultations)
- Automatically (cookies, analytics tools)
- From third-party platforms (CRM systems, marketing tools, payment processors)
4. How We Use Your Information
We use personal information for business and operational purposes, including:
- Scheduling and managing appointments
- Delivering requested services
- Processing payments and transactions
- Sending appointment confirmations, reminders, and updates
- Sending marketing and promotional communications
- Improving website performance and user experience
- Conducting internal analytics and reporting
- Complying with legal and regulatory requirements
5. SMS / A2P Messaging Compliance
By providing your phone number and opting in, you consent to receive SMS messages from Comprehensive Dermatology & Aesthetics in accordance with the TCPA.
Types of Messages
- Appointment reminders
- Customer service updates
- Marketing and promotional messages
Message Frequency
Message frequency varies based on your interaction.
Message & Data Rates
Standard message and data rates may apply.
Opt-Out Instructions
You may opt out at any time by replying:
- STOP to unsubscribe
Help
Reply HELP or contact:
📧 comprehensivedermatologys@gmail.com
📞 (380) 213-6923
Consent Statement
Consent to receive SMS messages is not required as a condition of purchase.
6. How We Share Information
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
Mobile Information / SMS Data — No Sharing Policy:
No mobile information, including phone numbers, SMS opt-in data, and SMS consent records, will be shared with any third parties or affiliates for any purpose. This includes, but is not limited to, marketing, promotional, advertising, lead generation, or analytics purposes. SMS opt-in consent and phone numbers are not shared with subcontractors, service providers, or any external party under any circumstance.
We may share other (non-SMS) personal information with:
– Service Providers: CRM systems, payment processors, and platforms strictly necessary to deliver our services
– Professional Advisors: Legal, accounting, or consulting professionals
– Regulatory Authorities: When required by law or to protect rights
– Business Transfers: In case of merger, acquisition, or asset sale
All third parties handling non-SMS data are required to safeguard your information.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
8. Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your information.
However, no system is completely secure, and we cannot guarantee absolute security.
9. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve user experience
- Monitor website performance
- Support marketing and advertising efforts
You can control cookie preferences through your browser settings.
10. Your Privacy Rights (CCPA/CPRA & Other States)
Depending on your location, you may have the right to:
Access the personal data we collect
Correct inaccurate data
Request deletion of your data
Opt out of marketing communications
Limit use of sensitive personal information (if applicable)
To exercise your rights, contact:
📧 comprehensivedermatologys@gmail.com
We will not discriminate against you for exercising your rights.
We do not sell, rent, or share your personal information, including mobile numbers or SMS consent data, with third parties for marketing purposes.
11. Do Not Track Signals
Our website does not currently respond to “Do Not Track” browser signals.
12. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices.
13. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
14. HIPAA Disclaimer
While we take privacy seriously, this website may not be intended for the transmission of protected health information (PHI).
For sensitive medical communication, please contact our office directly.
15. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be reflected with a revised “Last Updated” date.
16. Contact Information
Comprehensive Dermatology & Aesthetics
📍 5031 Forest Drive, Suite B, New Albany, OH 43054
📞 (380) 213-6923
📧 comprehensivedermatologys@gmail.com